Try out a Simba mattress risk-free with our 100-night trial and hassle-free return policy.
We're confident you'll feel the difference with your Simba mattress after one night. But just in case, we've given you a few more nights to sleep on it. 100 nights in total, in your own home. Simply make an order. Your trial starts when your mattress
Well, we take it very seriously if, after a two-week period of breaking in, your bed feels uncomfortable. Please contact us.
Your trial period starts on the day your order was delivered. To check the remaining days, take a look at your order confirmation email for the original delivery date chosen. Alternatively, head to your account page HERE to view your order details.
We offer a 100-night trial on full Simba mattresses. We offer a trial period of 30 nights for all accessories. If you wish to return a product and for more information on how it works, check out our Returns Information page here.
You have a 100-night trial starting from the day of delivery, so you might as well make the most of it. While there's no minimum amount of time you have to keep it, we do suggest that you give your Simba at least 30 nights to 'bed in' – any new mattr
Yes, you can choose between paying in full or setting up installments. We're confident that you'll love it from the first night, but if for any reason it's not, you can return the mattress within 100 nights, and we'll refund you by the same method (i
Yes, absolutely. If you decide not to keep your mattress, we'll refund any installments paid and cancel the agreement for you.
The 100-night trial applies to all new Simba mattresses. It means that you can return it for any reason within 100 nights from delivery. We want you to experience the perfect night's sleep, so you don't need to keep the mattress wrapped in the plasti
You can just use it as you would any new mattress - and feel free to dispose of the packaging. It's not a requirement of the trial, but to keep your Simba looking pristine, we suggest using a mattress protector. We do offer our own, with a fitted des
Now that would be a sight to see! Once out of the box, there's no way to get the mattress back inside without specialist equipment, and we don't recommend attempting to fold or roll it otherwise this may damage the layers inside. We sort the collecti
If you've purchased a mattress or other large item like furniture, there's no need to hold onto the box! Our products are compressed and packed using large industrial machines, so they won't fit back into their original packaging. But don't throw the